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Public sector performance measurement: successful strategies and tools

Published in January 1999 - Page 27

In his new book, Charles K. Bens, M.A. of Best Practice Consulting focuses on the growing interest for the public sector to monitor more carefully how tax dollars are spent.

Performance measurement has been a management tool available to the public sector since the first cost-benefit analysis was done in the mid-nineteenth century. For many reasons, both political and technical, performance measurements have not become an integral part of most governments’ management or decision-making systems.

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