CAOs in today’s environment need to be true leaders. They set the corporate culture of the organization, and true leadership is a requirement. The over-consuming nature of the job can be detrimental, and you need to ensure that you are not completely losing yourself to the work. It comes back to balance, and being a CAO is the ultimate balancing act – it really is an art form.
It’s time to throw the playbook out the window. The Key on the Tree is an overview of Ann Mitchell’s experiences over nearly 30 years in the field of local government and the unique and very misunderstood job of the CAO or city manager.