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Strategic Policy Coordinator

Niagara Parks

PRESERVING a rich heritage, CONSERVING natural wonders, INSPIRING people, worldwide

Niagara Parks is an Agency of the Ontario Ministry of Tourism, Culture and Sport whose mandate is to preserve and promote the natural and cultural heritage along the Niagara River Corridor. As one of the largest employers in the Niagara Region with over 1,600 full time and seasonal employees, our dynamic team is comprised of professional, energetic and friendly staff who provide our visitors from around the world with memorable experiences and exceptional quality service.

Reporting to the Chair and CEO and in accordance with NPC policies, procedures and applicable legislation, the Strategic Policy Coordinator assists in early identification and analysis of corporate issues and provides accurate, timely and appropriate responses for a variety of complex and sensitive matters primarily relating to the development of Commission reports and Commission direction(s). The Coordinator consults and ensures the flow of information between the Chair and CEO’s Office, NPC divisions/departments and external stakeholders and consults with others as required in addressing Commission reports.                                                                                                                        

Key Activities:

Strategic Oversight: Issues and Relationship Management

  • Works with the Chair and CEO to provide strategic policy support services and advice through liaising with internal stakeholders to manage complex and diverse issues, Commission Reports, special projects and workflows.
  • Assesses issues to determine their nature and priority; researches and coordinates supportinginformation, and takes appropriate action in consultation with applicable stakeholders to ensure matters (both routine and emergent) are dealt with in a timely, accurate and coordinated manner.
  • Works collaboratively with the Executive team for overall Commission Report coordination; ensures department heads are kept informed on issues and actions affecting their respective areas and works directly with them to develop options/ alternatives for the CEO’s consideration.
  • Establishes, implements and monitors effective information management systems to ensure that the Chair and CEO is briefed on all relevant developments and emerging issues, and that those issues are communicated to affected program areas and stakeholders.
  • Works with the Communications department and legal resources to support accurate key messages and speaking notes for the media, Ministry or others as required.
  • Develops, implements, and manages processes to ensure the efficient flow of accurate, timely, and responsive briefings, correspondence, and information packages in support of the business plan and mandate.
  • Recommends to the Chair and CEO the delegation of incoming issues to staff who have the appropriate knowledge of the subject matter; monitors whether deadlines and objectives are being met, and recommends interim actions where there are problems in meeting deadlines.
  • Works with the Executive Assistant to ensure timely drafting, posting, tracking and monitoring of materials prepared for Commission Reports are completed with clarity, accuracy and within short timelines prior to approval/sign off.
  • Initiates, plans, and carries out a variety of special projects and assignments; coordinates unstructured projects related to multi-faceted and fluid situations.
  • Manages and utilizes a computerized database and tracking system to track the progress of internal/external issues, monitors due dates and deadlines to provide regular status reports to the CEO and Chair.
  • Consults with appropriate resources to identify any difficulties and makes process improvement recommendations as required.
  • Provides and maintains a summary and action process regarding strategic project management initiatives e.g.: risks, actions, issues and decisions activities.
  • Represents the CEO as requested at meetings/briefings/events and reports back on issues and outcomes.
  • Works to build and maintain relationships with professional contacts within government and industry to improve knowledge networks for the Chair and CEO.

Niagara Parks offers an annual salary of $78,265 to $93,380 as well as a comprehensive benefit and pension plan. 

  • Education: Related degree and/or equivalent knowledge and experience with issues management in an Executive environment;
  • Strategic Thinking and Business Acumen: strong business acumen; creative and strategic thinking skills; sound judgement;
  • Issues Management & Legislation: knowledge and experience with issues management in an Executive environment(e.g. CEOs, Boards, politicians);  ; understanding of complex and sensitive issues and applicable legislation
  • Communications: excellent communication (both oral and written) and consultation skills; excellent report writing, editing and organizational skills  with high attention to detail;
  • Research and Analysis: strong research and analytical skills;
  • Project Management: ability to meet multiple objectives while balancing competing priorities; ability to work in a fast-paced and changing work environment while meeting deadlines;
  • Problem Solving and Mediation: advanced problem resolution and negotiation/mediation skills;
  • Relationship Management: ability to lead, build relationships with stakeholders and influence others;
  • Confidentiality and Integrity: ability to maintain confidentiality; integrity and strong commitment to the Code of Conduct;
  • Other key considerations: may be required to be available outside of regular working hours as necessary to address time-sensitive issues.

How to Apply:

To explore this opportunity please apply with your resume via email by June 28, 2017 to quoting project NPC-SPC. Should you wish to speak to our Executive Recruiter please contact Lisa Folger at 416-214-9299 x 6,,  or Jon Stungevicius at 416-214-9299 x1,

We are an equal opportunity employer.  In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), the Niagara Parks Commission (NPC) will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.  If you require disability – related accommodations, please inform the Human Resources (HR) staff.  All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.   We thank all applicants for their interest; however only those selected for an interview will be contacted.  To request an alternate format, please contact Niagara Parks at (905) 295-4377, or by email to, or by TTY, Local (905) 356-5672, or Toll–free 1-855-356-5672.

Strategic Policy Coordinator Niagara Region Ontario

Expiry Date: 2017-07-14
Date Posted: 2017-06-14
Province: Ontario
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