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Deputy Chief Information Officer

City of Toronto

The City of Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, the City of Toronto is a global centre for business, finance, arts and culture. The City’s Information & Technology (IT) Division develops and provides leading-edge solutions that enable a complex network of departments and staff to meet the diverse service needs of Toronto’s residents and business community.

Technology Infrastructure Services

A world-class opportunity in an award-winning IT Organization!

Position Description:

Reporting to the Chief Information Officer, the Deputy Chief Information Officer will provide overall strategic planning and leadership in the development and management of the Division’s Technology Infrastructure Services section, in support of the corporate IT mission, strategic goals and objectives and the City’s strategic plan and actions.


As Deputy CIO, Technology Infrastructure Services, your leadership, strategic planning and change management expertise will be integral to the advancement of technology infrastructure architecture, products and services, procurement, development, delivery, and solutions for City programs. Your collaborative approach is customer-focused, enabling you to leverage IT resources to improve business processes while reducing costs. A visionary thinker, you ably lead change, including developing, designing and implementing policies and programs that enhance overall business performance based on long-term needs.

As a solutions delivery expert, you will build collaborative relationships with City stakeholders and senior management, and assist them in recognizing where Technology Infrastructure Services can add value to, transform or support program operations. As Deputy CIO and a creative leader of people and technology, you will cultivate a diverse, innovative workforce of high-performing professionals in a positive service delivery culture, and promote client-centric solution integration and innovation, skills exchange and development.


Your success as a results-oriented senior manager is underpinned by your ability to balance multiple, and often competing, stakeholder needs and interests, build effective relationships within a large, complex, multi-disciplinary environment, and lead a large, diverse team of unionized and non-unionized professional and technical staff. Politically astute, you can work productively with elected officials, keep current on City Council’s agenda, and understand the impact of City priorities on IT strategy and activities. A champion of best practices and an effective planner and decision-maker, you will contribute to a multi-year IT Road Map reflective of future directions and responsive to City and division needs, participate in divisional Business Continuity and Disaster Recovery planning, as well as direct research in new technology development.

Your depth and breadth of expertise in this field are founded on a related degree and extensive senior-level experience in Information Technology infrastructure and operations in a large 7x24x365 public or private sector environment. This will have included exposure to the full range of service delivery functions: network and telecommunications, data centre facility and operations, server and storage, middleware and development platforms, infrastructure software, desktop, notebook and tablet computers, smartphones, printers, and Service Desk – all in a geographically diverse environment with many sites to connect and support.  

How to Apply:

To apply to this key leadership position, submit your resume, in confidence, by Friday, June 16, 2017, to Phelpsgroup, quoting PH178755, at

The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment.  In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

401 Bay Street, Suite 1400,
Toronto, ON M5H 2Y4
Phone: 416-364-6229

Deputy Chief Information Officer Toronto Ontario

Expiry Date: 2017-06-16
Date Posted: 2017-05-17
Province: Ontario
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