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Human Resources Consultant, Employee & Labour Relations

City of Toronto

Work for the City you love - Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture, and are proud to be the Host City for the 2017 Invictus Games. Join the award-winning Toronto Public Service as an Employee & Labour Relations, Human Resources Consultant within our Human Resources Division.

Job Classification Title: HR Consultant Employee Labour Relations
Requisition #: 2263049  Job Code (PSG): TM1267
Human Resources
Section: Employee & Labour Relations
Work Location: METRO HALL, 55 John Street
Job Type: Permanent, Full-time
Salary Range: $79,388.40 - $93,256.80 / Year
Hours of Work (bi-weekly): 70.00 - Monday to Friday; 35 Hours Per Week
Wage Grade: 6
Affiliation: Non-Union
Expiry Date: February 28, 2017

Job Description:

Our team is growing! Get ready for a human resources career like no other: join our expanding Employee & Labour Relations team as a Human Resources Consultant, Employee & Labour Relations.

Major Responsibilities:

Under the supervision of a Manager, Employee & Labour Relations, and with direction from a Senior HR Consultant, responsible for providing sound employee and labour relations advice to one or more assigned divisions.

  • Provides advice and guidance relative to employee and labour relations matters, including the administration, interpretation and application of various collective agreements (Local 416, 79, 2998 or 3888), and the handling of complaints/disputes and/or grievances for both union and excluded staff.
  • Works together with division managers and the Employee & Labour Relations E&LR community to identify and resolve problems, and establish processes and procedures in a cooperative and collaborative manner.
  • Performs thorough and effective complaint and grievance investigations, for both policy and individual matters, by conducting interviews and obtaining such documentation and other relevant data as may be required; conducts grievance meetings with unions, explores settlement options, prepares minutes of settlement and step 2 and 3 grievance responses.
  • Assists internal, and where required external, legal counsel with the preparation and presentation of matters at arbitration, and before the Ontario Human Rights Commission and the Ontario Labour Relations Board.
  • Acts as a spokesperson on, or participates in, various committees flowing from the collective agreements.
  • Works in partnership with the unions to resolve problems and develop cooperative collaborative workplace practices.
  • Investigates issues/concerns, both policy and individual, raised by the various unions, executive management and Council, and prepares summaries, recommendations and responses.
  • Coordinates and conducts mediation sessions with various unions, and works with client divisions and unions to determine agenda items.
  • Provides support in preparing for, and may participate in, collective bargaining.
  • May be required to coordinate information gathering, develop comparison library and monitor settlement trends, survey comparable organizations and summarize terms and conditions of employment, and liaise with Finance, Human Resources, Legal and others to secure necessary information.
  • May assist in the preparation and analysis of cost and benefit data for management and union proposals, and with drafting collective agreement language.
  • May review and analyze trends in labour and employee relations, and other related legislative areas, including, but not limited to new developments in employment, employee rights, human rights, Employment Standards Act and labour relations legislation, arbitration, and applicable court decisions and settlement patterns.
Key Qualifications:
  1. Considerable experience in human resource services functions in a major unionized public or private sector organization related to Labour/Employee Relations.
  2. Considerable and proven experience with consultation skills at all levels within the organization and demonstrated ability to interact with clients.
  3. Excellent oral and written communication, presentation, negotiation, and human relations skills.
  4. Ability to maintain accurate and detailed documentation and records, both electronically and in hard copy.
  5. Ability to exercise discretion and judgement, and work independently and as a team lead or team member.
  6. Ability to identify needs, and initiate, coordinate and manage projects.
  7. Highly developed analytical and problem-solving skills.
  8. A thorough knowledge of employment and related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Workers Safety and Insurance Act, Human Rights Code, Employment Standards Act), equity principles, contractual obligations, and sound human resource practices.
  9. Ability to develop and maintain productive working relationships with staff at all levels within the Employee & Labour Relations unit and corporate HR teams, client divisions, Legal, and union officials.
  10. CHRP designation, MIR or JD/LLB will be considered an asset.
How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at To apply online, submit your resume, quoting File #2263049 X, by Tuesday, February 28, 2017.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on TalentFlow. As an applicant, it is your responsibility to ensure that you check your email regularly.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.
The City of Toronto is committed to fostering a positive and progressive workforce that is representative of the citizens we serve. We will provide equitable treatment and accommodation to ensure barrier-free employment.  In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy, a request for accommodation will be accepted as part of the City's hiring process.

Human Resources Consultant, Employee & Labour Relations Toronto Ontario

Expiry Date: 2017-02-28
Date Posted: 2017-02-03
Province: Ontario
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