Manager of Water Operations and Maintenance

City of Waterloo

This position will be responsible for the overall operation and maintenance of the potable water distribution system.

  • Manage, recruit, train and develop operational staff to provide outstanding service delivery
  • Plan, schedule and manage the day to day water operations and maintenance activities
  • Manage all operational staff activities and develop operational programs to ensure compliance with applicable legislation and regulations
  • Implement operational and maintenance programs for continuous improvement and efficiencies
  • Assist to develop operational & maintenance budgets; monitor costs; participate in the capital budget program
  • Manage the After Hours Emergency Response Program
  • Act as a liaison with Region of Waterloo water supply administration and service providers to coordinate programs
  • Remain apprised of new technologies and approaches in distribution systems maintenance and operations as well as participate in various committees to develop best practices in these areas
  • Attend Committee and Council meetings as required
  • Act as Operator in Charge (OIC) and/or Overall Responsible Operator (ORO) as required
  • Liaise with Ministry of Environment and Public Health Department
  • Participate as a member of the Top Management team in the Drinking Water Quality Management System
  • Review and approve water main commissioning plans for reconstructions and new developments.
  • Post-secondary diploma in related field
  • Minimum of 5 years’ supervisory experience with water distribution systems and operations; experience in sewer and storm water collection systems an asset. Consideration will be given to candidates with equivalent combination of education and experience in water distribution operations at a supervisory level
  • Ministry of the Environment Water Distribution Certificate Level I and Wastewater Collection Licence Level I and or ability to obtain within set time frames to obtain Level II
  • Demonstrated supervisory skills in a unionized environment
  • Comprehensive knowledge of the Safe Drinking Water Act, 2002, O. Reg. 170/03, O. Reg. 169/03
  • Comprehensive knowledge of the Occupational Health and Safety Act including actual and potential hazards associated with water operations
  • Familiar with computerized maintenance management systems to track costs, measure performance, and manage assets
  • Demonstrated project management skills to ensure projects are completed on time and within budget
  • Ability to establish, monitor and control costs
  • Excellent written communication skills; ability to prepare accurate reports and tender or quote documents
  • Effective communication and interpersonal skills to deal efficiently and effectively with City staff from all levels, external agencies and the public
  • Commitment to outstanding customer service
  • Flexibility to work varied and additional hours as required including rotating on-call manager shifts
  • Valid in-force Class “G” Licence and acceptable driver’s abstract is required to perform the job
  • A satisfactory Police Records Check will be required as a condition of hire

Salary Range: $91,223 - $114,029

Online Application Process
Interested and qualified candidates must submit their resume and covering letter through the online application process. For posting and application details please visit

The City of Waterloo is an equal opportunity employer. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.


Closing Date: January 19, 2018
100 Regina Street South,
PO Box 337 Station Waterloo
Waterloo, ON N2J 4A8

Manager of Water Operations and Maintenance Waterloo Ontario

Expiry Date: 2018-01-19
Date Posted: 2018-01-02
Province: Ontario