Feature Stories

Secrets of good asset management planning

Good asset management planning provides elected officials with a better understanding of community infrastructure challenges. While assets provide services that contribute to residential quality of ...

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Hunting gorillas in the corridors

At great length, and in excruciating detail, a manager described a problem she was having with one of her employees. She ended her sad story ...

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Updates to Ontario’s cannabis legalization and the licensing framework

With recent legislation passed on the legalization of cannabis, municipalities across Canada are facing difficult decisions, mostly around the health and safety of their communities ...

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Combating local news poverty

Five ways to fight the decline of local news in your community It’s no secret that local news is at risk. “Ghost newspapers” are popping ...

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Five strategies for uncovering hidden property assessment

Municipalities are often not collecting all of the property taxes that are owing to them. This largely comes as the result of property owners who ...

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Four ways to engage citizens in local government

In recent years, there has been no shortage of talk about the need for greater citizen involvement in decision making and the desire to increase ...

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Plan the work, then work the plan

Following municipal elections, new councils are soon after off and running, starting on their new term of office. After the inaugurations, municipal staff help orient ...

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5 steps for rebuilding trust

A previous Municipal World column on trust, and a webinar on the same topic, generated some interesting email exchanges. The most common follow-up question was, ...

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Respect & dignity - creating a psychologically safe and healthy workplace

We are witnessing a significant shift in workplace culture and accountability across North America. We are only now starting to move away from a time ...

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Council-CAO covenant

One of the most significant issues facing any council is how they interrelate with their chief administrative officer (CAO). While this issue varies from council ...

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Six steps for bottom-up succession planning

In the not-so-distant past, the traditional career path (or at least the one traveled by the baby boomers) started with an entry level position, leading ...

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