Feature Stories - Municipal World

Recognizing Opal Mauldin-Jones

As part of its ongoing 2020 awards celebrating Women of Influence in Local Government, Municipal World is next recognizing Opal Mauldin-Jones, City Manager in Lancaster, ...

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What COVID-19 teaches us about municipal responsibilities and how to pay for them

COVID-19 has highlighted just how much municipalities are on the front lines when it comes to delivering services. They have enforced physical distancing measures, made ...

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Eight strategies for building a culture of health and safety

No one knows an organization to the extent of the human resources department, and the role of HR is continually shifting and expanding. While HR ...

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Framework for sustainable community building

Communities of the 21st century face a host of increasing challenges for sustainability to meet progressive expectations of a climate agenda. While notions of good ...

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Forging a new path to digital business transformation for local governments

Five steps to improving organizational effectiveness

While there have been numerous attempts to define organizational effectiveness over the years, in general, the collaboration of resources, people, and processes to achieve certain ...

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Ontario building departments rapidly adapt to remote work

Big consulting firms’ toolbox for achieving efficiency & savings

Editorial Note: The following is an excerpt from an article written by Jean-Francois Nadeau and originally published January 2017. At the time, it was an ...

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Connection redefined: A new way of building resiliency

The pace at which cities function is moving at a remarkable rate. New buildings, new parks, new technologies, and new disruptions are challenging how we ...

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Helping employees prepare for retirement – a win/win approach

With many people retiring earlier, whether by choice, through organizational restructurings or downsizings, or unexpected personal events such as failing health, we may find we’re ...

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Urgent municipal needs remain for safe restart

Municipal push-back on “Canadian constitutional square dance,” as municipalities press bottom-line requirements for safe-restart funds As federal, provincial, and territorial governments negotiate “safe economic restart” ...

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Five tips for making changes that "stick"

The reality is that every project is a change. Whether a leader encourages people to act differently, follow a new process, or use a new ...

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