Manager, Corporate Communications
A great career is closer than you think. Come work for the City of Burlington, where you’ll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors, and employees; and prioritizes continuous opportunities for you to learn and grow.
We don’t just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.
This position is eligible for a hybrid work model. When attending an event or meeting in person, your primary office location will be based out of City Hall, 426 Brant Street, Burlington. Work location is subject to change at the discretion of the City due to operational demands.
Reporting to the Director, Corporate Communications and Engagement, this position will lead our dynamic communications team and deliver impactful strategies that enhance the City’s reputation and foster community engagement. This role is pivotal in ensuring our communications efforts continue to support organizational priorities and departmental goals. The Manager, Corporate Communications will provide expertise in corporate communications, media relations, and crisis management while collaborating with senior leadership and city council to ensure effective communication across diverse audiences.
The Manager, Corporate Communications is responsible for:
Team Leadership:
- Lead, motivate, and develop the Corporate Communications team, including recruitment, training, and performance management.
- Foster a collaborative and innovative team culture that drives excellence in communication services.
Strategic Communications:
- Develop and implement strategic communications plans aligned with the City’s priorities and the department’s key performance indicators (KPIs).
- Oversee workflows and project assignments to ensure optimal resource utilization and timely delivery of initiatives.
Policy Development and Crisis Management:
- Collaborate with the Director to establish, review, and enhance corporate communication policies and procedures.
- Manage crisis communications during emergencies, including maintaining and updating crisis communication plans and resources.
Advisory and Stakeholder Engagement:
- Act as a strategic advisor to Council, Senior Management, and City departments on corporate communications and media relations.
- Provide expert-level writing and media support, including creating briefing notes, media releases, articles, and council reports.
- Represent the City in inter-municipal and community meetings to ensure communications consistency and stakeholder alignment.
Performance and Reporting:
- Contribute to the development and tracking of departmental goals and annual KPIs.
- Prepare reports and presentations to highlight achievements, challenges, and opportunities in communication strategies.
Requirements:
The Manager, Corporate Communications will have a high level of energy and drive, exceptional interpersonal, verbal and written communication skills and the ability to lead and develop collaborative partnerships both internally and externally. The position requires a minimum of five years of progressive experience in communications, marketing, and public affairs, ideally in a public-sector environment. Media relations, public affairs, and issues management experience complimented by a comprehensive knowledge of research, policy development, media, public affairs practices, and resources are an asset.
The successful candidate will also have a university degree in Communications, Journalism, Media or Government Relations, or a suitable equivalent.
Closing date: January 22, 2025
