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Present solutions, not problems

How to lessen the impact of too many CAO direct reports

by MCCOY D
Present solutions, not problems
Published in January 2022 - Page 37

First a hypothetical scenario. As the new CAO of a rural municipality, one of Ellen’s first tasks was to restructure her leadership team to include more functional specialists: Human Resources, Health and Safety, and Communications. She believed this structure would highlight the importance she placed on these functions in the organization. In addition, because council recently made economic development a strategic priority, she added the Ec. Dev. Director to her senior leadership team.

While her

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