Optimizing your approach to municipal performance management Save article Remove saved article

Local governments today are increasingly interested in planning and reporting performance – at all levels of the organization. They may start with departmental or even community-wide goals, but they generally want to link these to program performance measures. This helps ensure that services are provided efficiently and effectively. Accomplishment of intended end outcomes are kept on track. And it provides real accountability to the citizens – showing what they are getting for their money.

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