Ontario’s access and privacy laws Save article Remove saved article

Municipalities in Ontario and across the country are increasingly engaging third-party service providers to help deliver services to the public. While municipalities can outsource certain services to third parties, they cannot outsource their accountability for access to information, privacy, and security under Ontario’s laws.

As public-private partnerships become more common, reliance on service providers to process institutional records and personal information can begin to blur the lines around custody and control. There