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New technology and our quest for the “double easy”

by COATES K
New technology and our quest for the “double easy”
Published in June 2019 - Page 17

New technologies come in hundreds of forms and styles, but I divide the new products and services into two categories: easy to use and hard to operate. I would divide the first list further as follows: easy to use for everyone and easy to use for people comfortable with emerging technologies. As municipalities wrestle with the evaluation of new technological solutions to many local challenges, they seek the magical “double easy” (easy to use and

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