Learning to let go
How COVID-19 has highlighted municipal capacity for reinvention
We have been going through a time of radical transition, one that was unexpected, unplanned, and for which there was no roadmap. What has happened since is nothing short of extraordinary.
Municipalities have essentially had to reinvent their functioning on the fly. I know of specific administrations that thought they were two or three years away from considering work-from-home situations on even a limited basis. Instead, they found themselves adopting and accepting comprehensive remote working
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