Is your municipality organizationally effective?
There have been numerous attempts to define organizational effectiveness. In their 1957 paper, Georgopoulos and Tannenbaum describe it as how well an organization fulfills its objectives given its resources and means, while not incapacitating its members in the process.1 Other definitions focus more on profitability and the flexibility to adjust to changing environmental conditions, or on the wellbeing of people within the organization. In general, the collaboration of resources, people, and processes to achieve certain
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