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How do we know what we don't know

by CUFF G
How do we know what we don't know
Published in June 2011 - Page 31

One of the frequent concerns I hear expressed during seminar presentations is one that may be voiced as: how do we know what to ask when we don’t know what we are asking for (or talking about)?! This expression of frustration is borne out of two conflicting impulses: Are we, as a council, receiving the full story on these issues, or is information being purposely withheld? (i.e., “are we being snowed?”). And: How do I

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