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Guide to analyzing and revamping texting strategy

by SHEAHAN T
Guide to analyzing and revamping texting strategy Texting tends to be a welcome form of communication when communicating with both community residents and internal teams. Photo: Adobe Stock
Published in June 2024 - Page 7

In the constantly evolving landscape of municipal communication, the role of texting remains a powerful and effective tool for both engaging with residents and communicating internally. Still, municipalities must continue to analyze and evolve their texting strategies to get the most out of this versatile medium.

As with anything related to technology, the many protocols, best practices, and capabilities are ever-changing. Municipalities should take a careful look at their texting strategies

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