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Generative AI: How municipalities can capitalize to deliver stronger services

by DHALIWAL S
Published in June 2024 - Page 9

Generative artificial intelligence (AI) burst out onto the scenes in November 2022 with the breakthrough release of OpenAI’s ChatGPT. This instantly put one of the most powerful technological tools ever created into the hands of the general public.

The technology is rapidly changing the way that companies do business across all industries, transforming key processes and delivering increases in efficiency and insight. The pace of innovation has been relentless, with AI a priority

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