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Durham Region launches first-of-its-kind smart home device service

by CHAKRAVARTHY K
Durham Region launches first-of-its-kind smart home device service Enhanced conversational experience: Using Smart Home devices makes regional amenities more accessible through a next-generation channel. Credit: Durham Region
Published in June 2022 - Page 33

The Regional Municipality of Durham is committed to improving the customer experience. The region is taking an innovative approach to delivering services to the public by embracing innovation and partnership to better serve residents. Now, it is even easier to find details about regional programs and services – just ask Google or Alexa.

To improve the customer experience, data and services should be accessible to everyone through the device of their choice. In 2021, Durham

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