Among the tough questions facing local government IT leaders are those that relate to serving Canadians with disabilities. How can citizens access the internet if they have difficulty seeing a computer screen, strain to hear sound, or struggle to use a keyboard?
In the Canadian Survey on Disability conducted by Statistics Canada in the fall of 2012, an estimated 3.8 million adult Canadians (13.7 percent of the adult population) reported being limited in their daily
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