Fine line in the staff-councillor relationship Save article Remove saved article

Some nine months into quarantine, and the issues keep coming for municipalities. In the last two columns, we’ve explored how to manage access and privacy risks during the ongoing state of emergency presented to us during a global pandemic. And while we are starting to see some processes become more routine and manageable, municipal staff nevertheless continue to be presented with new challenges.

Among those challenges are the expectations of our elected officials. While managing