Coquitlam’s technology roadmap leads the way during pandemic
When staff at the City of Coquitlam in British Columbia developed a Technology Roadmap to guide the organization’s technology investments from 2018 to 2022, a global pandemic was not one of the scenarios they envisioned.
A year in the making, the high-level strategy was intended to help the community of 150,000 in Metro Vancouver select and implement technology to improve its business functions, operational efficiency, and citizen services.
By the time the COVID-19 pandemic caused
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