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Communicating in the midst of a global pandemic

Vaughan draws on findings from community engagement to drive approach for communicating during a crisis

by GENOVA M, DI BENEDETTO D, ORMSTON J
Communicating in the midst of a global pandemic
Published in May 2020 - Page 7

Every two years, the City of Vaughan completes a citizen satisfaction survey. This city-wide poll gauges public opinion on a variety of topics and gathers feedback about services provided by the municipality. The most recent results found that more than half of all residents believe they are receiving the right amount of information from the city.

There is also a growing demand by each age group surveyed to obtain further information provided in a multitude

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