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CAO performance evaluation toolkit

CAO performance evaluation toolkit
Published in October 2019

CAMA produced this toolkit in recognition of the importance of the relationship between the city manager, town manager, or chief administrative officer (CAO) and mayor and council. The CAO is the administrative head of the municipality who ensures policies and programs are implemented; advises and informs mayor and council about the operation and affairs of the municipality; and carries out the duties described in legislation. The mayor and council rely on the CAO to be

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