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Professional courtesy

Its meaning, absence, and impact

by CUFF G
Published in December 2017 - Page 31

I meet fairly regularly with a couple of younger consultants (they all are) to discuss their world and perhaps, from time to time, offer a few words of encouragement and even guidance. At one such gathering, one of them complained about the rudeness in the world of senior local government officials promising to return their calls and not doing so. I pontificated about the need to maintain professionalism from our side of the table regardless

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