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Rethinking municipal service delivery

by CUEVAS M, COATES J
Published in November 2018 - Page 25

Sponsored by NIC Inc.

Public sector officials across North America are looking to improve and enhance their online services for citizens and businesses. One of the options that is gaining attention is a unique contracting model that offers a potential fast-track solution at no direct cost to their organization. This public-private partnership model (often referred to as “transaction-based” or “no-cost” contracting) relies on user fees to fund the cost of digital services.

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